Computers Can’t Answer Everything
November 19, 2009 | Source: Technology Review
The real power of natural language processing can only be unlocked by acknowledging its limitations and filling in the gaps with human intelligence, says Damon Horowitz, chief technology officer and cofounder of Aardvark.
“We wanted to let another human being answer and have the machine do the heavy lifting of indexing everybody–the tens of thousands of people who are in your extended network and all of the things that those people know,” he said.