AI has quietly become embedded in a wide variety of businesses, including medical labs, financial services, airports, online job banks, and construction companies.
Web avatars used for “relationship modeling” in customer service systems
Detection of credit and debit card fraud
Extraction of medical and occupational data from life insurance applications
Personalized, Internet-based TV listings based on viewing preferences
Natural language processing, including automated question answering and optical character recognition
Expert systems to help identify fire and other safety hazards and to make unbiased and consistent decisions regarding clients referred for vocational rehabilitation
Examples of current AI applications include: