When Will AI Get Down to Business?

March 6, 2002 | Source: NewsFactor

AI has quietly become embedded in a wide variety of businesses, including medical labs, financial services, airports, online job banks, and construction companies.
Examples of current AI applications include:

  • Web avatars used for “relationship modeling” in customer service systems
  • Detection of credit and debit card fraud
  • Extraction of medical and occupational data from life insurance applications
  • Personalized, Internet-based TV listings based on viewing preferences
  • Natural language processing, including automated question answering and optical character recognition
  • Expert systems to help identify fire and other safety hazards and to make unbiased and consistent decisions regarding clients referred for vocational rehabilitation